词条 | 物业管理实用英语 |
释义 | 基本信息:作者:史晔华 主编ISBN:9787122030474, 7122030474 出版社:化学工业出版社 出版日期:2008-8-1 定价:¥15.00 内容提要:本书的特点是:与专业紧密结合,循序渐进、由易而难,包括课文和对话,课后配有相关的习题。对话涉及人力资源管理、客服、工程维修、财务、租赁、安全、保洁绿化、行政、会所服务十大岗位英语用语。以岗位为中心编写,提供了比较真实的语言情景,便于读者按各自岗位找到相应的内容;突出语言的交际性,以实现交际为目的,弱化语法,强化口语、阅读和写作能力的综合训练,生动易懂。 本书既可作为高职院校物业管理、房地产专业学生教材使用,也可作为物业管理企业的员工培训以及物业管理从业人员自学用书。 目录: To the Student Unit 1 Interview Task 1 Interview Task 2 The Introduction to the Company Task 3 Writing: Application Letter Unit 2 Custom Service I Task 1 Procedure of Residence Task 2 Have a Residential Card Unit 3 Custom Service II Task 1 Complaints Task 2 Deal With the Repairs Unit 4 Engineering Department Task 1 Building Test Task 2 Decoration Affair Task 3 Repairs Task 4 Writing: Bulletin Board Unit 5 Finance Department Task 1 What does Property Management Fee Include Task 2 How to Charge Task 3 Rent Collection Unit 6 Leasing Department Task 1 Rent/Sale a House Task 2 Classification of Lease Task 3 Lease Contract Unit 7 Security Department Task 1 Give Direction Task 2 Parking Task 3 Fire Prevention Unit 8 Cleaning & Gardening Department Task 1 Pet Control Task 2 Cleaning Task 3 Gardening Unit 9 Administration Office Task 1 Owners'Committee Task 2 Community Culture Activities Unit 10 Clubhouse Task Visitors in Gym Club Appendix Key to the Exercises Referrenee |
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