图书信息

目录

图书信息

出版社: 南开大学出版社; 第1版 (2005年4月1日)

平装: 354页

开本: 32开

ISBN: 7310021789

条形码: 9787310021789

尺寸: 20.8 x 14.6 x 1.8 cm

重量: 358 g

目录

Unit 1 Introduction of Logistics Letters(绪论)// 1

Unit 2 Obtaining Business Relationship(建立商务联系)//1 5

Unit 3 Making Inquiries and Replies(询价和答复)//33

Unit 4 Placing and Filling Orders(订单及执行)//5 1

Unit 5 Writing Offers and Acceptances(报价和答复)//70

Unit 6 Shipment(运输)//88

Unit 7 Payment(付款)//109

Unit 8 Complaint(投诉)//137

Unit 9 Claims and Adjustment(索赔和调整)//162

Unit 10 Telecommunication(电函)//182

Unit 11 Writing Repots(报告写作)//210

Unit 12 Collection Letters(催款函)//243

Unit 13 Contracts(合同和销售确认函)//262

Unit 14 Business Documents for Internal Communication(内部文函写作)//286

Unit 15 Social Letters(社交信函)//307

Appendix(附录)//329